The EU family card in Toledo: form EX-19, in plain English

The procedure, in Spanish and in English

Forms

• EX-19
• Modelo 790 código 012

Where

Ronda de Buenavista 57, Toledo; your cita previa confirmation names the office

Carry

• EX-19, signed
• Pasaporte, plus a photocopy
• Papers proving the family link, apostilled and translated
• The EU relative’s ID and green certificate
• One recent colour photograph
• Tasa 790-012, paid (bank stamp or justificante de pago)

Who counts as family

• Cónyuge: a husband or wife
• Pareja registrada: a partner in a registered partnership
• Pareja estable: a partner in a lasting relationship that you can prove
• Descendientes: sons and daughters under 21, and older ones who live at your expense
• Ascendientes a cargo: parents who depend on the EU citizen or on the partner

The European relative comes first

Your card rests on the registration of your EU relative. If they live in Toledo, they need their own green certificate, on form EX-18. When they hold it before you apply, your file is clearer.

Proving the link, in Spanish

Marriage certificates, partnership registrations and birth certificates prove the link. A paper issued abroad usually needs an apostille (apostilla), the stamp that confirms a public document for use in another country, or else a legalisation. A paper not written in Spanish needs a traducción jurada, a sworn translation made by a translator the Spanish State has authorised.

Order these papers early. They come from other countries and other offices, and they often take the longest of all.

Where the file goes in Toledo

In Toledo, the police and the Oficina de Extranjería en Toledo work in the same building, at Ronda de Buenavista 57. Whichever office takes your file, the address is the same. The office is printed on your booking; once the card is granted, the police unit takes your prints at a toma de huellas.

If your relative is Spanish

Here the answer changed in 2025. Under the reformed immigration regulation, in force since that year, the non-EU relatives of a Spaniard request their own authorisation, called residencia temporal de familiar de ciudadano español, instead of the EX-19 card. The Delegación’s page for Castilla-La Mancha does not say where Toledo takes that application, so ask before you book.

In Toledo, in particular

Because the police and the Oficina de Extranjería share Ronda de Buenavista 57, the family card brings you to the same address in Toledo whichever office handles your file. The Delegación del Gobierno gives the Oficina’s hours as Monday to Friday, 9:00 until 14:00, lists no phone, and its guide to procedures lets only the applicant enter, with a cita previa in their own name.

Questions on this chapter